At Agappi Inc. ("we," "us," or "our"), your privacy is a core priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the Agappi Dating App ("Agappi," "App," or "Service"). By using Agappi, you consent to the practices described in this policy. If you do not agree, please do not use the Service.
1. Scope of This Policy
This Privacy Policy applies to all personal information we collect through the Agappi App, including during account creation, profile completion, and interactions with the Service. "Personal information" means any information about an identifiable individual, as defined under Canadian law.
2. Information We Collect
We collect the following types of information:
a. Information You Provide
- Account Registration: Name, email address, age, gender, and other details you provide when creating an account.
- Profile Data: Responses to our questionnaire about your personality, interests, values, and relationship goals.
- User Content: Messages, photos, or other content you upload or share with matches.
- Feedback: Ratings or comments you provide about matches or the Service.
b. Information Collected Automatically
- Usage Data: App activity, such as pages viewed, time spent, and features used.
- Device Information: IP address, device type, operating system, and unique identifiers.
- Location Data: Approximate location (e.g., city-level) based on your IP address or device settings, if you enable location services.
c. Information from Third Parties
- We may receive data from third-party services (e.g., payment processors) if you use future paid features, limited to what's necessary for those transactions.
3. How We Use Your Information
We use your personal information to:
- Provide the Service: Match you with compatible individuals using our algorithm, based on your profile and feedback.
- Improve Agappi: Analyze usage trends and refine our matching technology.
- Communicate: Send you updates, match notifications, or responses to inquiries via email (support@agappi.co).
- Ensure Safety: Monitor and moderate content to maintain a respectful environment and investigate reported issues.
- Legal Compliance: Fulfill obligations under applicable laws or respond to legal requests.
We do not use your information for automated decision-making that produces legal or similarly significant effects beyond matchmaking.
4. How We Share Your Information
We do not sell your personal information to third parties. We may share your data only in these cases:
- With Your Consent: To share specific details (e.g., your profile) with matches you choose to connect with.
- Service Providers: With trusted vendors (e.g., cloud hosting, analytics) who process data on our behalf under strict confidentiality agreements.
- Legal Requirements: If required by law, court order, or to protect the rights, safety, or property of Agappi Inc., our users, or the public.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred, with notice to you where possible.
5. Your Choices and Rights
Under PIPEDA, you have rights regarding your personal information:
- Access: Request a copy of the data we hold about you.
- Correction: Ask us to update or correct inaccurate information.
- Deletion: Delete your account and associated data via the App's settings (some data may be retained as required by law).
- Withdraw Consent: Stop certain data uses (e.g., email notifications) by adjusting settings or contacting us, though this may limit Service functionality.
To exercise these rights, contact us at support@agappi.co. We will respond within 30 days, as required by PIPEDA.
6. Young Users (Aged 18-19)
Agappi is available to users aged 18 and older. For users under 19 (the age of majority in some Canadian provinces, like Ontario):
- We do not knowingly collect data requiring parental consent beyond what's necessary for the Service.
- If you're under 19, you affirm that your use of Agappi complies with applicable laws and that you have the capacity to consent to this policy.
7. Data Retention
We retain your personal information only as long as necessary to:
- Provide the Service while your account is active.
- Meet legal obligations (e.g., tax or audit requirements, typically 7 years in Canada).
- Resolve disputes or enforce our Terms of Service.
Inactive accounts may be deleted after 2 years, with prior notice where feasible.
8. Security
We use reasonable safeguards (e.g., encryption, access controls) to protect your data from unauthorized access, loss, or misuse. However, no online service is 100% secure, and we cannot guarantee absolute security.
9. International Data Transfers
Agappi Inc. is based in Canada, but we may use service providers located outside Canada (e.g., U.S.-based cloud servers). Your data may be transferred to and processed in countries with different privacy laws. We ensure such transfers comply with PIPEDA via contractual protections with our providers.
10. Third-Party Links
Agappi may include links to external sites (e.g., social media). We are not responsible for their privacy practices. Review their policies before sharing data.
11. Future Paid Features
If we introduce premium features, we may collect additional payment-related information (e.g., billing details) through third-party processors. This data will be used solely for transaction purposes and not shared beyond what's necessary.
12. Changes to This Policy
We may update this Privacy Policy as our Service evolves. We will notify you of material changes via email or the App. Your continued use of Agappi after updates signifies your acceptance of the revised policy.
13. Contact Us
For questions, requests, or concerns about your privacy, please reach out to:
Agappi Inc.
Email: support@agappi.co
We are committed to addressing your inquiries in line with PIPEDA and our values.