Privacy Policy

1. Scope of This Policy

This Privacy Policy applies to all personal information we collect through the Agappi App, including during account creation, profile completion, and interactions with the Service. "Personal information" means any information about an identifiable individual, as defined under Canadian law.

2. Information We Collect

We collect the following types of information:

3. How We Use Your Information

We use your personal information for purposes including but not limited to:

• Provide the Service: Match you with compatible individuals using our matching technology.
• Enhance User Experience: Utilize camera access to enable features such as video profiles or live interactions, ensuring a richer user experience.
• Verify Identity: Use facial recognition technology to verify users are real individuals and prevent spoofing, ensuring all profile photos match the verified identity.
• Improve Agappi: Analyze usage trends and refine our matching technology.
• Communicate: Send you updates, match notifications, or responses to inquiries via email (support@agappi.co).
• Ensure Safety: Monitor and moderate content to maintain a respectful environment and investigate reported issues.
• Legal Compliance: Fulfill obligations under applicable laws or respond to legal requests, including compliance with PIPEDA and CCPA.
• Automated Content Moderation: Scan uploaded images for explicit content and validate photo quality.

4. Automated Decision-Making

Our matching process may use automated systems including:

• Personality-Based Matching: Our algorithm analyzes personality compatibility based on your profile information.
• Geographic Proximity: Matches are filtered based on your location preferences and distance.
• Physical Preferences: Your stated preferences are used to filter potential matches.
• Match Optimization: Our system continuously improves match quality based on user interactions.

You may contact support with questions about our matching process. Our matching process does not produce legal or similarly significant effects beyond the dating service context.

5. How We Share Your Information

We do not sell your personal information to third parties for their commercial purposes. We may share your data in cases including but not limited to:

• With Your Consent: To share specific details (e.g., your profile) with matches you choose to connect with.
• Service Providers: With trusted third-party vendors who process data on our behalf under strict confidentiality agreements, including cloud infrastructure, identity verification, payment processing, and location services.
• Legal Requirements: If required by law, court order, or to protect the rights, safety, or property of Agappi Inc., our users, or the public.
• Business Transfers: In the event of a merger, acquisition, bankruptcy, or sale of all or substantially all of our assets, your information may be transferred to the successor entity. The successor entity will be bound by this Privacy Policy with respect to your information. Such transfers are not considered a sale of your personal information.

6. Your Choices and Rights

Under PIPEDA, you have rights regarding your personal information, including but not limited to:

• Access: Request a copy of the data we hold about you.
• Correction: Ask us to update or correct inaccurate information.
• Deletion: Delete your account and associated data via the App's settings (some data may be retained as required by law).
• Withdraw Consent: Stop certain data uses (e.g., email notifications) by adjusting settings or contacting us, though this may limit Service functionality.
• Biometric Data Rights: Request deletion of your biometric data as required by applicable law.
• Data Portability: Request a copy of your data in a structured, machine-readable format.

To exercise these rights, contact us at support@agappi.co. We will respond within 30 days, as required by PIPEDA.

7. Young Users (Aged 18-19)

Agappi is available to users aged 18 and older. For users under 19 (the age of majority in some Canadian provinces, like Ontario):

• We do not knowingly collect data requiring parental consent beyond what's necessary for the Service.
• If you're under 19, you affirm that your use of Agappi complies with applicable laws and that you have the capacity to consent to this policy.

8. Data Retention

We retain your personal information for as long as necessary for purposes including but not limited to:

• Provide our services and maintain your account.
• Comply with legal obligations.
• Resolve disputes, enforce agreements, and protect our legal interests.
• Improve our services through aggregated or anonymized data analysis.

Account Deletion

When you delete your account:

• We will delete your personal information in accordance with applicable law.
• We may retain certain information as required by law or for legitimate business purposes.
• We may retain anonymized or aggregated data that cannot identify you for service improvement.

9. Security

We use reasonable safeguards to protect your data from unauthorized access, loss, or misuse, including but not limited to encryption and access controls. However, no online service is 100% secure, and we cannot guarantee absolute security.

10. International Data Transfers

Agappi Inc. is based in Canada, but we transfer and process data internationally for reasons including but not limited to:

• Your data may be processed and stored in various countries including the United States.
• We implement appropriate safeguards for international data transfers as required by applicable law.
• You may request information about data transfer safeguards by contacting us.

11. Biometric Data Processing

We collect and process biometric data for purposes including but not limited to identity verification and fraud prevention:

• Purpose: Verify you are a real person and prevent fake accounts.
• Data Collected: Facial biometric data for identity verification.
• Legal Basis: Your consent and our legitimate interest in preventing fraud.
• Retention: Biometric data is retained in accordance with applicable law.
• No Commercial Sale: We will not sell, lease, or trade your biometric data to third parties for their independent commercial use. Transfers in connection with a business transaction such as a merger or acquisition are not considered a sale.
• Security: Biometric data is encrypted and protected with industry-standard security measures.

12. Third-Party Links

Agappi may include links to external sites (e.g., social media). We are not responsible for their privacy practices. Review their policies before sharing data.

13. Future Paid Features

If we introduce premium features, we may collect additional payment-related information (e.g., billing details) through third-party processors. This data will be used solely for transaction purposes and not shared beyond what's necessary.

14. Changes to This Policy

We may update this Privacy Policy as our Service evolves. We will notify you of material changes via email or the App. Your continued use of Agappi after updates signifies your acceptance of the revised policy.

15. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including but not limited to:

• Right to know what personal information we collect, use, and share
• Right to delete personal information (with certain exceptions)
• Right to opt-out of the sale of personal information (we do not sell your data for commercial purposes)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at support@agappi.co or use the in-app settings.

16. Contact Us

For questions, requests, or concerns about your privacy, please reach out to:

We are committed to addressing your inquiries in line with PIPEDA and our values.